Leaders in Conflict Resolution

Resolve with clarity.

We offer dispute resolution, advisory and management services working with industry and businesses to preserve commercial relationships. We offer a multitude of dispute resolution processes including evaluation, expert appraisal, private judging, arbitration and mediation to serve your unique needs.

Complimentary intake · Prompt, confidential response

Prompt, confidential response
AU + INT'L
NBN advisor
NBN Resolution Advisor
High Court alumni panels
Senior independent panel
Since 2009
Who we are

A profession built on relationships.

Endispute is a leading provider of dispute resolution, dispute advisory and dispute management services in respect of complex disputes. The dispute processes are tailored to meet the needs of various industry, commercial corporations and all who do business with them, within Australia and internationally.

When you contact Endispute you have access to a professional dispute advisory service that enables you to save costs and minimise risks. Our complimentary intake and assessment process ensures that the processes used are designed to effectively finalise disputes.

The mission of Endispute is to provide the highest quality dispute resolution services in respect of complex disputes. We accomplish our mission by ensuring that a professional approach is adopted and ensuring that our highly regarded Panel and processes are effective, efficient and respected.

Why Endispute

Outcomes that protect what matters.

Preserve commercial relationships

Resolve disputes without burning the bridges that took years to build.

Protect corporate reputation

Confidential processes keep sensitive matters out of the public record.

Minimise costs and save executive time

Cost-efficient resolutions free executives to focus on running the business.

Focus on business, not conflict

Tailored processes resolve issues without becoming a long-running distraction.

Achieve durable, effective outcomes

High resolution rates with binding options when parties need certainty.

How it works

Four floors to resolution.

A managed process that takes a complex dispute from intake to a durable outcome — with you supported at every level.

01

Assessment & Registration

Intake and assessment service. Complimentary one-hour consultation. Brief dispute management plan and basic costing structures.

  • Provide an intake and assessment service for your dispute
  • Offer a one-hour complimentary consultation to discuss options for your dispute process and panel composition
  • In complex matters we will discuss multi-layered processes to suit your needs
  • Prepare a brief dispute management plan in consultation with you
  • Provide basic costing structures to manage the dispute
02

Initiation of the Dispute Resolution Process

Resource preparation, detailed timetabling, panel availability, venues across Australia and internationally, confidentiality agreements, transparent costing.

  • Assist with preparation of resources to commence the dispute resolution process efficiently and easily
  • Prepare a detailed timetable for all parties in the dispute
  • Ensure availability of the panel and expert panel members as necessary
  • Arrange meeting venues around Australia and internationally within our network of providers
  • Provide a stand-alone sample confidentiality agreement and guidelines that can be modified to suit all parties
  • Provide a cost-efficient budget and effective timeline
  • Finalise your dispute resolution management plan with careful regard to the complexity of your dispute
03

Management of the Dispute

Active management between meetings, information exchange support, material validation, tracking, and process monitoring to keep matters moving.

  • Manage any steps between meetings to save costs while supporting panel members
  • Support exchange of information between parties and dispute resolution panel experts
  • Validate that preparatory material is available for all parties prior to the dispute
  • Assist with tracking of all information relevant to the dispute
  • Monitor the dispute to ensure the process unfolds efficiently with adequate time to resolve
04

Follow Up

Ongoing support after resolution, detailed memorandum, safeguard processes such as binding appellate review, and follow-up on outstanding issues.

  • Continue to provide support to ensure the process has met your procedural interests
  • Provide a detailed memorandum of your dispute resolution process
  • Provide double check and safeguard processes such as binding appellate arbitral processes where necessary
  • Follow up with any additional processes required to finalise outstanding issues
Our processes

A process for every dispute.

From facilitation to arbitration — we match the right approach to the shape of your matter.

The Endispute range of processes

Diagram of the Endispute range of dispute resolution processes — from facilitative through advisory to determinative approaches
Expertise

Panels of specialist experts.

Endispute has panels of specialist experts to assist with disputes. They include dispute resolution advisors, lawyers and retired judiciary from the High Court, Supreme Courts and the Federal Court. Our panel members are known for their analytical and reasoning skills and their commercial knowledge and understanding.

Banking and FinanceLegal and GovernmentTelecommunications and BroadbandInformation TechnologyEnvironmentalEngineeringTaxConstruction

Expert panel members focus on conflicts in specialist subject areas. They are highly regarded for their common sense, business acumen and extensive subject expertise, and will often conduct a dispute resolution process alongside a member of the primary panel.

Industry Dispute Resolution Providers

National Broadband Network (NBN)

Endispute has been appointed the Resolution Advisor for NBN industry disputes under the Terms of Appointment.

As a matter of confidentiality we have preserved the identities of our other clients.

Leadership

Led by recognised authorities.

Professor Tania Sourdin, Director & Co-Founder of Endispute

Professor Tania Sourdin

Director & Co-Founder

Internationally-renowned scholar, researcher and practitioner in the conflict resolution field.

Professor Sourdin has practised across Australia, New Zealand, Hong Kong, Canada, the United States, the UK, the United Arab Emirates and the Pacific. She has worked throughout the Pacific for the IMF and World Bank, and was previously Director of the Conflict Resolution Research Centre at La Trobe University. Her conflict resolution practice focuses on complex dispute resolution and management — including executive, workplace, commercial, intergovernmental, interpersonal and complex conflict situations.

Credentials & honours

Foundation Chair & Director, Australian Centre for Justice Innovation (ACJI), Monash University
Advanced Accredited Mediator (Australia)
NBN Dispute Advisor (appointed 2014)
Winner, LEADR Practitioner Excellence Award 2014
Author, Alternative Dispute Resolution (Thomson Reuters, 4th ed., 2012)
Author, The Multi-Tasking Judge (Thomson Reuters, 2013)
General Editor, Thomson's Looseleaf Service on Alternative Dispute Resolution
Wrote the Australian National Mediator Accreditation Standards (in use since 2008)
Two Australian Research Council Research Projects on Technology, AI and Dispute Resolution

In memoriam — The Hon. Andrew John Rogers AO KC

1933 – 2024

Co-founder of Endispute. Foundation Chief Judge of the NSW Supreme Court Commercial Division. Andrew was dedicated to improving legal procedures and supported a generation of lawyers, who will continue to benefit from his achievements. — Prof. Tania Sourdin.

Questions

Frequently asked.

Conflict Resolution processes can offer many advantages compared to litigation – they can be confidential, flexible, cost-effective and time-effective processes that can also assist parties to maintain commercial relationships and reduce executive and management costs. Endispute provides conflict resolution services that are managed to ensure that the process options are more likely to work. The Panel process and the dispute management service produce outcomes that are valued by clients and can save time and cost.

Get in touch

Start with a complimentary assessment.

When you contact Endispute you have access to a professional dispute advisory service that enables you to save costs and minimise risks. Our complimentary intake and assessment process ensures that the processes used are designed to effectively finalise disputes.

Phone

+61 2 8006 0425

Email

[email protected]

Response

Prompt & in confidence

Reach

Australia & internationally

End Your Dispute With Endispute