Two
sides.
Every dispute has two sides. Endispute is the structured, confidential space between them — facilitative, advisory and determinative processes led by senior, independent panel members.
One
resolution.
Out of court, in confidence, with the commercial relationship kept intact — across Australia and internationally.
A leading provider of
dispute resolution.
The mission of Endispute is to provide the highest quality dispute resolution services in respect of complex disputes. We accomplish our mission by ensuring that a professional approach is adopted and ensuring that our highly regarded Panel and processes are effective, efficient and respected.
Endispute is a leading provider of dispute resolution, dispute advisory and dispute management services in respect of complex disputes. The dispute processes are tailored to meet the needs of various industry, commercial corporations and all who do business with them, within Australia and internationally.
We work with government, industry and business to preserve commercial relationships and maintain confidentiality. With experience in telecommunications, financial, commercial and construction industries we offer our services to local and global industries of any size and geography.
An internationally-recognised authority in resolution.
Professor Sourdin has practised across Australia, New Zealand, Hong Kong, Canada, the United States, the UK, the United Arab Emirates and the Pacific. She has worked throughout the Pacific for the IMF and World Bank, and was previously Director of the Conflict Resolution Research Centre at La Trobe University. Her conflict resolution practice focuses on complex dispute resolution and management — including executive, workplace, commercial, intergovernmental, interpersonal and complex conflict situations.
- Foundation Chair & Director, Australian Centre for Justice Innovation (ACJI), Monash University
- Advanced Accredited Mediator (Australia)
- NBN Dispute Advisor (appointed 2014)
- Winner, LEADR Practitioner Excellence Award 2014
- Author, Alternative Dispute Resolution (Thomson Reuters, 4th ed., 2012)
- Author, The Multi-Tasking Judge (Thomson Reuters, 2013)
Three ways to bring two sides together.
Facilitative
A third party, often with no advisory or determinative role, providing assistance in managing the process of dispute resolution. Includes mediation, conciliation and facilitation.
Advisory
A third party who investigates the dispute and provides advice on the facts and possible outcomes. Includes investigation, case appraisal, dispute counselling, mini trial and early neutral evaluation.
Determinative
A third party investigating the dispute, which may include a formal hearing, and making a determination that is potentially enforceable. Includes adjudication and arbitration.
Resolution that protects what matters.
Preserve commercial relationships
Resolve disputes without burning the bridges that took years to build.
Protect corporate reputation
Confidential processes keep sensitive matters out of the public record.
Minimise costs and save executive time
Cost-efficient resolutions free executives to focus on running the business.
Focus on business, not conflict
Tailored processes resolve issues without becoming a long-running distraction.
Achieve durable, effective outcomes
High resolution rates with binding options when parties need certainty.
The right process for the matter.
Facilitation
An impartial chair to clarify issues and move parties towards a defined conclusion.
Structured Mediation
Facilitative, issue-based and evaluative mediation tailored to the matter.
Evaluative Processes
Expert opinion on the likely outcome should the matter proceed to trial.
Expert Referral
Specialist subject expertise applied to particular issues in dispute.
Arbitration
The longest-standing form of ADR — flexible procedure, parties shape the rules.
Facilitative
A third party assists the parties to run their own resolution.
- Informal
- Flexible
- Parties determine outcome
- Focus on facilitative skills
- Simple procedural requirements
- Confidential
- Negotiation
- Facilitation
- Conferencing
- Mediation
- Partnering
Advisory
A third party investigates and advises on the likely outcome.
- Guidelines and rules
- Limited document exchange
- Confidential
- Evaluative Mediation — Med/Arb
- Conciliation
- Neutral evaluation
- Case appraisal
- Expert referral
Determinative
A third party hears the matter and makes a binding determination.
- Formal
- Third part(ies) determine outcome
- Focus on adjudicative skills
- Complex written procedural requirements
- Expert determination
- Independent fact-finding
- Mini-trial
- Arbitration
What to expect.
What does the Endispute process offer that litigation does not?
Conflict Resolution processes can offer many advantages compared to litigation – they can be confidential, flexible, cost-effective and time-effective processes that can also assist parties to maintain commercial relationships and reduce executive and management costs. Endispute provides conflict resolution services that are managed to ensure that the process options are more likely to work. The Panel process and the dispute management service produce outcomes that are valued by clients and can save time and cost.
What if we don't agree on an outcome?
Most facilitative forms of conflict resolution are consensual processes that rely upon the parties to work towards a mutually beneficial outcome. These forms of conflict resolution, when conducted by skilled and experienced panel members, have high rates of resolution. In complex disputes, careful planning also supports the decision-making process of the parties. Endispute also offers Panel Review processes and determinative processes where the parties can agree to be contractually bound by the outcome.
What will it cost?
Costs are usually split equally between the parties involved in the conflict resolution process. These generally include the cost of the Panel Member, the venue and any associated costs. Endispute also charges a registration fee for each party if after your initial consultation you decide to use the services of Endispute. Endispute has on file indicative fee ranges of the Panel members (between $3,000 – $13,000 per day) as well as biographies and can provide you with an indicative costing. Costs can be dealt with as part of an agreement and an estimation of the costs of the process will be provided to parties as part of the registration service.
Where does Endispute operate?
Endispute operates around Australia and internationally. We arrange meeting venues throughout Australia and through our international network of providers. Please send us a message and we will respond promptly and in confidence.
Is the process confidential?
Yes. We provide a stand-alone sample confidentiality agreement and guidelines that can be modified to suit all parties to the dispute. Confidentiality is one of the key advantages of working with Endispute compared to public litigation, and is a particular focus of our process management.
End your dispute.
When you contact Endispute you have access to a professional dispute advisory service that enables you to save costs and minimise risks. Our complimentary intake and assessment process ensures that the processes used are designed to effectively finalise disputes.
“Two sides. One resolution.”
Reach us across Australia & internationally. We respond promptly & in confidence.