Leaders in Conflict Resolution
From conflictto resolution.
When a complex dispute threatens your commercial relationships, Endispute charts the fastest, most discreet course to resolution — led by senior, independent panel members across Australia and internationally.
- Senior, independent panel members
- Confidential & without prejudice
- Facilitative, advisory & determinative
- A cost-effective alternative to litigation
Charting a clear course through complex disputes.
Endispute is a leading provider of dispute resolution, dispute advisory and dispute management services in respect of complex disputes. The dispute processes are tailored to meet the needs of various industry, commercial corporations and all who do business with them, within Australia and internationally.
We work with government, industry and business to preserve commercial relationships and maintain confidentiality. With experience in telecommunications, financial, commercial and construction industries we offer our services to local and global industries of any size and geography.
The mission of Endispute is to provide the highest quality dispute resolution services in respect of complex disputes. We accomplish our mission by ensuring that a professional approach is adopted and ensuring that our highly regarded Panel and processes are effective, efficient and respected.
Four waypoints from intake to resolution.
Every dispute follows a charted course. We manage each stage so the process stays efficient, transparent and effective.
Assessment & Registration
Intake and assessment service. Complimentary one-hour consultation. Brief dispute management plan and basic costing structures.
- Provide an intake and assessment service for your dispute
- Offer a one-hour complimentary consultation to discuss options for your dispute process and panel composition
- In complex matters we will discuss multi-layered processes to suit your needs
- Prepare a brief dispute management plan in consultation with you
- Provide basic costing structures to manage the dispute
Initiation of the Dispute Resolution Process
Resource preparation, detailed timetabling, panel availability, venues across Australia and internationally, confidentiality agreements, transparent costing.
- Assist with preparation of resources to commence the dispute resolution process efficiently and easily
- Prepare a detailed timetable for all parties in the dispute
- Ensure availability of the panel and expert panel members as necessary
- Arrange meeting venues around Australia and internationally within our network of providers
- Provide a stand-alone sample confidentiality agreement and guidelines that can be modified to suit all parties
- Provide a cost-efficient budget and effective timeline
- Finalise your dispute resolution management plan with careful regard to the complexity of your dispute
Management of the Dispute
Active management between meetings, information exchange support, material validation, tracking, and process monitoring to keep matters moving.
- Manage any steps between meetings to save costs while supporting panel members
- Support exchange of information between parties and dispute resolution panel experts
- Validate that preparatory material is available for all parties prior to the dispute
- Assist with tracking of all information relevant to the dispute
- Monitor the dispute to ensure the process unfolds efficiently with adequate time to resolve
Follow Up
Ongoing support after resolution, detailed memorandum, safeguard processes such as binding appellate review, and follow-up on outstanding issues.
- Continue to provide support to ensure the process has met your procedural interests
- Provide a detailed memorandum of your dispute resolution process
- Provide double check and safeguard processes such as binding appellate arbitral processes where necessary
- Follow up with any additional processes required to finalise outstanding issues
A constellation of resolution processes.
We offer a multitude of dispute resolution processes, each tailored to the unique shape of your matter.
Facilitation
An impartial chair to clarify issues and move parties towards a defined conclusion.
Structured Mediation
Facilitative, issue-based and evaluative mediation tailored to the matter.
Evaluative Processes
Expert opinion on the likely outcome should the matter proceed to trial.
Expert Referral
Specialist subject expertise applied to particular issues in dispute.
Arbitration
The longest-standing form of ADR — flexible procedure, parties shape the rules.
A third party, often with no advisory or determinative role, providing assistance in managing the process of dispute resolution. Includes mediation, conciliation and facilitation.
A third party who investigates the dispute and provides advice on the facts and possible outcomes. Includes investigation, case appraisal, dispute counselling, mini trial and early neutral evaluation.
A third party investigating the dispute, which may include a formal hearing, and making a determination that is potentially enforceable. Includes adjudication and arbitration.
Specialist experts in orbit.
Endispute has panels of specialist experts to assist with disputes. They include dispute resolution advisors, lawyers and retired judiciary from the High Court, Supreme Courts and the Federal Court. Our panel members are known for their analytical and reasoning skills and their commercial knowledge and understanding.
National Broadband Network (NBN)
Endispute has been appointed the Resolution Advisor for NBN industry disputes under the Terms of Appointment.
As a matter of confidentiality we have preserved the identities of our other clients.
Expert panel members focus on conflicts in specialist subject areas. They are highly regarded for their common sense, business acumen and extensive subject expertise, and will often conduct a dispute resolution process alongside a member of the primary panel.
Professor Tania Sourdin
Director & Co-Founder
Internationally-renowned scholar, researcher and practitioner in the conflict resolution field.
Professor Sourdin has practised across Australia, New Zealand, Hong Kong, Canada, the United States, the UK, the United Arab Emirates and the Pacific. She has worked throughout the Pacific for the IMF and World Bank, and was previously Director of the Conflict Resolution Research Centre at La Trobe University. Her conflict resolution practice focuses on complex dispute resolution and management — including executive, workplace, commercial, intergovernmental, interpersonal and complex conflict situations.
- Foundation Chair & Director, Australian Centre for Justice Innovation (ACJI), Monash University
- Advanced Accredited Mediator (Australia)
- NBN Dispute Advisor (appointed 2014)
- Winner, LEADR Practitioner Excellence Award 2014
- Author, Alternative Dispute Resolution (Thomson Reuters, 4th ed., 2012)
- Author, The Multi-Tasking Judge (Thomson Reuters, 2013)
- General Editor, Thomson's Looseleaf Service on Alternative Dispute Resolution
- Wrote the Australian National Mediator Accreditation Standards (in use since 2008)
- Two Australian Research Council Research Projects on Technology, AI and Dispute Resolution
The Hon. Andrew John Rogers AO KC 1933 – 2024
Co-founder of Endispute. Foundation Chief Judge of the NSW Supreme Court Commercial Division. Andrew was dedicated to improving legal procedures and supported a generation of lawyers, who will continue to benefit from his achievements. — Prof. Tania Sourdin.
Frequently asked questions.
End your dispute with Endispute.
The intake and assessment is complimentary and entirely confidential. Tell us about your matter and a senior panel member will map the right process to resolve it — efficiently, and without prejudice.
When you contact Endispute you have access to a professional dispute advisory service that enables you to save costs and minimise risks. Our complimentary intake and assessment process ensures that the processes used are designed to effectively finalise disputes.