In the matter of your dispute

Let it be resolved.

Leaders in Conflict Resolution.

Endispute is a leading provider of dispute resolution, dispute advisory and dispute management services in respect of complex disputes.

Begin a consultationRead the process
Independent
senior panel members
Out of court
confidential & without prejudice
AU + INT'L
venues arranged
ACJI
Foundation Chair, Monash

Australia & internationally · prompt, confidential responses

On the record
Who we are

Endispute is a leading provider of dispute resolution, dispute advisory and dispute management services in respect of complex disputes. The dispute processes are tailored to meet the needs of various industry, commercial corporations and all who do business with them, within Australia and internationally.

We work with government, industry and business to preserve commercial relationships and maintain confidentiality. With experience in telecommunications, financial, commercial and construction industries we offer our services to local and global industries of any size and geography.

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The mission of Endispute is to provide the highest quality dispute resolution services in respect of complex disputes. We accomplish our mission by ensuring that a professional approach is adopted and ensuring that our highly regarded Panel and processes are effective, efficient and respected.

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In your favour

Why parties choose Endispute

The instrument

How a matter proceeds

Article I

Intake and assessment service. Complimentary one-hour consultation. Brief dispute management plan and basic costing structures.

  • ·Provide an intake and assessment service for your dispute
  • ·Offer a one-hour complimentary consultation to discuss options for your dispute process and panel composition
  • ·In complex matters we will discuss multi-layered processes to suit your needs
  • ·Prepare a brief dispute management plan in consultation with you
  • ·Provide basic costing structures to manage the dispute

Article II

Resource preparation, detailed timetabling, panel availability, venues across Australia and internationally, confidentiality agreements, transparent costing.

Article III

Active management between meetings, information exchange support, material validation, tracking, and process monitoring to keep matters moving.

Article IV

Ongoing support after resolution, detailed memorandum, safeguard processes such as binding appellate review, and follow-up on outstanding issues.

The range of remedies

Our dispute resolution processes

Facilitation

An impartial chair to clarify issues and move parties towards a defined conclusion.

The facilitator is a person whose role is to assist parties to clarify issues in dispute and move matters to a pre-stated conclusion with the assistance of an agenda. Panel members who facilitate may also assist parties to develop options and suggest the inclusion of other dispute resolution processes where appropriate. Increasingly facilitators have been employed in assisting in public policy disputes, in the land and environment context, and the large-scale organisational change context.

Structured Mediation

Facilitative, issue-based and evaluative mediation tailored to the matter.

Endispute uses a range of different forms of mediation – facilitative, issue and evaluative mediation. In facilitative mediation, the process is directed at ensuring that all issues are explored before options are developed by the parties and interest-based negotiation is supported. In issue and evaluative mediation, the panel mediator is an experienced and highly regarded authority figure who evaluates the case and offers recommendations on how it should be resolved.

Evaluative Processes

Expert opinion on the likely outcome should the matter proceed to trial.

Evaluation in all of its forms will usually involve the giving of an opinion by an evaluator as to the likely outcome of a dispute should it proceed to trial. In most instances at Endispute the evaluation process will only bind the parties to the outcome if the parties agree to be bound. Some types of mini-trial can offer a similar process. These approaches are agreed with the client before entry into the panel process.

Expert Referral

Specialist subject expertise applied to particular issues in dispute.

There is clearly a tendency, particularly in Australian commercial courts, to refer all or part of a dispute out to a referee. The referee may determine the dispute or issues in dispute in such manner as is appropriate, having regard to the rules of natural justice. Expert panel members can also be used – they are not paid by any one party, are likely to be impartial, and their early reports often result in early resolution of the dispute.

Arbitration

The longest-standing form of ADR — flexible procedure, parties shape the rules.

Arbitration is the longest-standing form of Alternative Dispute Resolution (ADR) and the one that most closely mirrors litigation. The advantage of arbitration is that the parties have greater freedom to mould the procedure to suit their dispute and needs. In some circumstances, an arbitrator can adopt inquisitorial processes, arbitrate without pleadings, or on documents alone without a hearing.

The Endispute range of dispute resolution processes
The Endispute range of processes — facilitative to determinative

The panel

Specialist experts & appointed advisors

Endispute has panels of specialist experts to assist with disputes. They include dispute resolution advisors, lawyers and retired judiciary from the High Court, Supreme Courts and the Federal Court. Our panel members are known for their analytical and reasoning skills and their commercial knowledge and understanding.

Banking and Finance✦Legal and Government✦Telecommunications and Broadband✦Information Technology✦Environmental✦Engineering✦Tax✦Construction

Expert panel members focus on conflicts in specialist subject areas. They are highly regarded for their common sense, business acumen and extensive subject expertise, and will often conduct a dispute resolution process alongside a member of the primary panel.

NBNResolution
AdvisorEst. 2014

Industry Dispute Resolution Providers

Endispute has been appointed the Resolution Advisor for NBN industry disputes under the Terms of Appointment.

As a matter of confidentiality we have preserved the identities of our other clients.

The director

Professor Tania Sourdin

Director & Co-Founder

Professor Tania Sourdin

Professor Sourdin has practised across Australia, New Zealand, Hong Kong, Canada, the United States, the UK, the United Arab Emirates and the Pacific. She has worked throughout the Pacific for the IMF and World Bank, and was previously Director of the Conflict Resolution Research Centre at La Trobe University. Her conflict resolution practice focuses on complex dispute resolution and management — including executive, workplace, commercial, intergovernmental, interpersonal and complex conflict situations.

Credentials of record

  • i.Foundation Chair & Director, Australian Centre for Justice Innovation (ACJI), Monash University
  • ii.Advanced Accredited Mediator (Australia)
  • iii.NBN Dispute Advisor (appointed 2014)
  • iv.Winner, LEADR Practitioner Excellence Award 2014
  • v.Author, Alternative Dispute Resolution (Thomson Reuters, 4th ed., 2012)
  • vi.Author, The Multi-Tasking Judge (Thomson Reuters, 2013)
  • vii.General Editor, Thomson's Looseleaf Service on Alternative Dispute Resolution
  • viii.Wrote the Australian National Mediator Accreditation Standards (in use since 2008)
  • ix.Two Australian Research Council Research Projects on Technology, AI and Dispute Resolution

In memoriam

The Hon. Andrew John Rogers AO KC

1933 – 2024

Co-founder of Endispute. Foundation Chief Judge of the NSW Supreme Court Commercial Division. Andrew was dedicated to improving legal procedures and supported a generation of lawyers, who will continue to benefit from his achievements. — Prof. Tania Sourdin.

Points of inquiry

Questions answered

By correspondence

Begin a confidential conversation

By telephone

+61 2 8006 0425

Response window

Prompt & in confidence

Where we operate

Australia & internationally